I have been having some seriously frustrating conversations with the tech support people over at Six Apart. I’m hoping that they will eventually do right by me, but as it stands right now I’m ready to pull my hair out.

TypePad currently does not support 301 permanent redirects, or any modifications at all to the .htaccess file.

This prevents visitors who have bookmarked your site from knowing that it has been moved to a new location, unless you manually update each and every post to provide the link for the current URL (which is what I have been doing).

The bigger problem, however, stems from the fact that the search engines have no idea where you went. Without a 301 permanent redirect, they do not know that they should no longer index the old URL, and that the previous content can now be found at your new URL. The same holds true for technorati being able to recognize that your new blog is actually your old blog — just with a new domain name.

TypePad’s customer support says that they don’t allow customers to modify the .htaccess file for security reasons because it contains account information. Now that’s reasonable, but what if I were to just provide them with a text file that contains all of the redirect codes (which they could clearly see was not a security threat) and then the customer support themselves could just add that code to the existing .htaccess file? It would take them two seconds to do the copy and paste. Obviously, there isn’t any technological reason why they could not do this. It’s a matter of will they choose to help me or not.

And remember, it’s not like TypePad is a free service — I paid $149 for my TypePad Pro membership, and had been planning on renewing it indefinitely as I have other blogs on TypePad that I had not been planning on moving (like my blog of Best Funny Pictures, which averages 3000+ visitors a day). But if they’re going to continue to hold my old URL hostage and refuse to allow me to set up 301 permanent redirects to this blog, I’m not going to be a happy customer — and probably won’t continue to be a customer at all as a result.

I’m still waiting to hear back from this customer support (we’ve been arguing back and forth about the 301 permanent redirects for quite a bit) and will obviously report the ultimate results here. Wish me luck.

Update: the official final response from TypePad customer support has come back

At this time, we do not provide the service you requested to our users.

Buggers!
Now do you see even more why it’s important to get your own domain name before you start blogging?

I also wish I hadn’t been intimidated by WordPress and had used that from the beginning… Oh well, at least I’m using it now!

So, you want to start a new blog. Maybe you don’t have much experience with blogging, so you don’t think it’s that big of a deal which platform you choose or whether you have your own domain name. Well think again.

Don’t fall trap to the disaster that I landed myself in, where I started casually blogging and ended up regularly blogging and hating the platform I was using but can’t easily switch because I stupidly put my blog on a subdomain of typepad (http://blogging.typepad.com)

Now I’m at TypePad’s mercy. They own my ass because they own my address - even though I’m paying $150+ a year for their service. The same could happen to you whether it’s a subdomain on typepad.com, blogspot.com, or wordpress.com.

By not having your own domain name, if you ever decide to move to another blogging platform you run the risk of losing all (or a lot) of your traffic, your search engine rankings, all of your hard earned incoming links, etc because you cannot take your URL with you.

How are you going to redirect your traffic to your new blog when you have NO ability to, say, set up a 301 Permanent Redirect? Which, for those who are wondering, would both:

• automatically redirects human visitors to your new blog site
• tells the search engines that your blog has permanently moved and gives it the new location

(BTW - has any TypePad user whose blog address was a subdomain had a high traffic blog with a lot of backlinks into it that they then moved to a WordPress blog hosted on their own server? Please tell me what your experience was, whether you lost pagerank, traffic, search engine rankings, etc!!!)

Domain names are cheap - about $9 a year for a single one, as low as $6.75 a year if you own more than 50. There is NO excuse to not have your own domain name for your blog. You will regret if at some point down the road if you don’t start out with your own domain name.

www.GoDaddy.com is the site that I use to register my domain names, although there are numerous other options such as $5.99 Domain Names at 1&1, and, if you only need a single domain name the cheapiest option is domain names from Yahoo! for only $2.99.

The irony here is that I actually own a lot of domain names and I genuinely can’t fathom why I didn’t just use a domain of my own when I started this blog. Don’t make the same mistake as me or you could end up feeling trapped like I do right now. Consider yourselves warned.

UPDATE: Just to clarify, my point is that you need to own your own domain name so the URL for your blog points to a domain you own and control. It’s okay to use a subdomain off a domain that you own, but not one that belongs to someone else such as that of a hosted service like typepad.com.

And it’s okay to use a hosted solution - just make sure you pick one (like typepad.com or blogger.com) that allows you to use your own domain name (and always reference your blog’s URL w/your own domain) so that if you ever decide you want to go elsewhere, at least you’ll be able to take your traffic with you. And it’s also a good idea to check to see if whatever blogging platform you start with has the ability to export your posts (and comments/trackbacks) for easiest porting of your site to another platform…

In my continuing rant on TypePad’s horrifically poor system for managing comment and trackback spam, I wanted to post the following complaint:

Why is it that we are unable to ban trackbacks based on a specific IP address the same way we can with comments? Why is it that when viewing trackbacks through the TypePad Control Panel, we cannot even see the IP address of the offending spammer? I know TypePad has this information because every time it sends me an email letting me know about a new trackback that has been submitted, it includes the IP address that the TrackBack was sent from.

So what gives? Here I am manually deleting tons of spam from the same bunch of jerks, all because TypePad hasn’t implemented a simple ban trackbacks based on IP option?

(And all of you spammers - don’t bother. All you’re doing is aggravating the crap out of me, but your comment and trackback spam will never see the light of day on my blog. Everything is moderated - do you see any spam on here? No. SO LEAVE ME ALONE!!!)

Under the category of more absolutely ridiculous things that current blogging platforms are missing the boat on, I just found out that not only does TypePad not have pagination built in, but there is NO WAY of implementing it even through advanced templates.

By pagination, I mean the and
buttons that many bloggers and blog readers are accustomed to seeing at the bottom of a blog page (a feature that is built into WordPress, for example). TypePad gives you the option of customizing how many posts appear on a page, but no way to easily navigate to posts beyond those appearing on the front page. For example, the oldHow To Blog site is set to display 10 posts on the front page. But when users visit the site and read through those posts, and want to see the rest of what I’ve written, they have only 2 options, neither of which is optimal:

1. View each category one at a time
2. Go through the monthly archives

I had put it on my personal ‘to do’ list to figure out how to add Next and Previous links to the buttom of my TypePad pages, and when I finally decided to tackle the project and couldn’t figure it out on my own, I submitted a support ticket to Six Apart asking for help with it. I wrote:

WordPress has built in previous / next page links at the bottom of every page. This makes their blogs much more easy to navigate, especially for beginners. As each page only contains a certain number of posts, without having next and previous buttons it’s hard for people to easily navigate the blog.

In addition to making this a feature request, I’d also like to know what code I should use in my advanced templates in order to implement this on my blog on How to Blog.

Your prompt attention to this matter is greatly appreciated.

Thank you!
Emily Robbins

The response I got back from TypePad Customer Support was astounding (bold added by me):

Hi Emily,

Currently TypePad doesn’t offer pagination (Next Page and Previous Page links), so there isn’t any code that I can offer you to do this.

Thanks for the suggestion, though. We are always looking for ways to enhance TypePad for our users, so we will keep this in mind as a possible future feature for the system.

Please let us know if there is anything else we can do for you.

Thanks,
Kymberlie

Excuse me for the double-take, but NO CODE AVAILABLE TO DO THIS? How can this be when SixApart themselves acknowledged the importance of pagination features in their own article on Six Apart Pronet entitled “Building on Movable Type Part 3: Creating Pagination Controls”, wherein they say (again, bolding is from me):

Pagination controls are sufficiently ubiquitous that our own developers saw the value in creating a reusable mechanism for creating the links developers should all be too familiar with: “next page,” “previous page,” “last page,” “first page” and “you are viewing results X to Y out of Z.” This reusable framework is not only accessible within Movable Type, but by plugins as well.

So apparently Six Apart thinks that pagination controls are so ‘ubiquitous’ that we’d be ‘all to familiar’ with them, and they are not only built into the functionality of Movable Type but also accessible by MT plugins. GREAT. For Movable Type users.

So how come when SixApart created (and updated and updated) TypePad, this “ubiquitous” functionality was somehow forgotten?

Update: for those of you who click the link to my old blog at typepad to see the lack in pagination functionality, the template for the site has been changed to make it easier for folks to see the full URL for my new posts at the new site, making for a pretty ugly site. It didn’t use to look like that, but it’s okay that it’s ugly - none of you are supposed to be using that site anymore b/c I moved over here, remember