More complaints about TypePad’s TrackBack system’s handling of spam – cannot ban by IP address
Wednesday, February 8th, 2006 at
2:07 pm
Filed under: blogging • TypePad • Weblogs
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https://www.typepad.com/t/app/control/protect
Anil,
The URL provided refers to IP banning for COMMENTS, not TRACKBACKS, which was the point of this post. If that page’s IP banning covers both trackbacks and comments, then it should say so. Furthermore, if this is the case, IMHO the user interface for managing trackbacks should mirror the comment managing method of displaying the IP associated w/the trackback and giving the user a one click option of banning that IP.
Hi Emily, the page does say “banned from commenting or from sending TrackBack pings to your site.” but I’ll work to see if we can make that explanation clearer.
In general, we don’t encourage IP banning because it’s a fairly unreliable and inexact way of blocking unwanted content on a site. We’ve made it available because (obviously) some users want to do so, but you can end up blocking legitimate TrackBacks without preventing spammers from just changing addresses.
If you’d like, you might want to update the title of this post, since it’s inaccurate. And in the future, feel free to either file a help ticket using TypePad’s built-in help system, or shoot me an email, and we’ll be glad to clear these things up or explain them better when you’re posting about feature requests or concerns.
At any rate, deleting junk using the “delete as junk” button should report the spam to us in a way that lets us just manage it without you having to deal with it at all, which is what most TypePad users want.